12/16/2023 0 Comments Coral toast burn torrentI signed up for just internet and unchecked every box possible and made it absolutely clear i would never sign up for another service from them and if i had a choice beyond att and xfinity i would have never ever contacted them for their evil past. If these people ever get your phone number or email address you will be fucked with a perpetual amount of spam calls and emails: that is the first grievance to this company that advertises internet service. Unfucking believable, it was like almost all the agents were chickens with their heads cut off! Now, Im sitting here, waiting for a tech who is supposed to be here in bout an hour. "Im sure we can resolve-SEND A TECH- well maybe theres something-SEND A TECH!-"Are you sure youre using -SEND A FUCKING TECH NOW!-"Ok sir, Im going to send a tech to your address" YOU DO THAT, ILL BE HERE ! ![]() Later an agent called me and it took 2 hrs to get them to set up an appt after finding out the replacement equip was the wrong equip AGAIN !!! So, every time they said something I told them to send a technician. The agent kept trying to avoid having an agent call me, so I kept responding to agent after next agent after next, "HAVE AN AGENT CALL ME" Finally I got to chat with an agent with intelligence. This time I told them to have an agent call me. So, once again I end up chatting with an agent. I tried trouble shooting, reconnecting, nothing happens. 4 days later it arrived and -yep, it didnt work. He then told me he ordered the correct equip and to activate it when it arrives. So agent 14 went through serial number mac code etc, and said its not working because its the wrong equip. So finally after 13 agents, the 14th agent got "The information on my account will answer your question" and miraculously they said yes it is there. They sent the equip but it was working ? So on chat I had to keep repeating my name address and number every time they transferred me to another agent after saying they couldnt fix the problem. Later I decided to upgrade by downgrading my monthly cost so I switched to Flex. Then later we found out they sent it by mistake. Xfucktitty sent text msgs to hundreds of customers about downgrading speed. If only the FCC were not run by lawyers from the corporations they regulate-maybe, maybe, we'd all get decent service without the bullshit. I am so sick of this company's unregulated bullshit marketing and sales. Today, I get another email telling me that my order is not complete-we know what's coming-another connection to sales. He confirmed that it was all taken care of now. I was furious and the person (in the Philippines) demurred, taking the correct information about 4 times and repeating the wrong information before he finally got it right and we agreed, yes, that's it. Of course the person who I get wants to sell me a "special" package. ![]() Four days later, I get an email telling me the service will be shut off 14 days before the scheduled move and tells me to call. ![]() ![]() No question that they had the right day and time-you punch it in and it is right there, then you get a confirmation. NOTE WELL: we do not buy their BS tv channel service, just internet and phone. Tried to set up switching service address.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |